Buzzcapture

Buzzcapture monitors and analyses online news, social media (internal social media such as Yammer included) and offline channels such as RTV and print media. In doing so, we support various departments that want structural insight into relevant communications from customers about the brand, product or company in order to manage their reputation. The SaaS products we provide are the Brand Monitor (online reputation management dashboard), Social Inbox (social CRM for webcare teams) and we provide various training courses. We're working for clients such as Procter & Gamble, VICE Media, ING, H&M, DHL, Tele2, KPMG, McDonald's, Danone and Novartis.